OpenAI API · Billing history
In the API Platform, select the right organization and open Billing → Billing history. Organization owners have billing access. Open the available document for the payment; if you cannot see it, ask the owner for the original file, specifying the organization, date and amount.
Source for this section: OpenAI explains the separate billing systems · OpenAI API · Billing history
Your payment arrangement determines the document
For prepaid credits and automatic card payments, look for available invoices or receipts in Billing history. Enterprise accounts receive invoices under their agreement, typically within two weeks after the billing period ends. Usage reports and credit balances do not replace payment documents.
Source for this section: OpenAI API · Billing history · Payment arrangements explained
When a document is missing
Write to the owner or support: “I am missing the document for company A’s API organization for the stated period. I know the login email, organization name and payment date. I cannot find it in my personal ChatGPT history.”
Once you receive the original, match the service, account or organisation, date or period and document type to your request. Add the file location to your working record; keep any specific outstanding request open. Do not send passwords or API keys.