Request to review an invoice correction

Fill in the square brackets and keep the options that describe the actual change.

Subject: Enquiry about correcting invoice [invoice number]

Hello,
Please review whether invoice [number], dated [date], for [service], under account or workspace [identifier], can be corrected.

The invoice currently shows: [existing details].
The requested details are: [new details].
This is [a typo / a change of address for the same company / a change to a different company — please specify].
We updated the billing profile on [date], or: [the profile has not yet been updated].
Invoice payment status: [unpaid / partly paid / paid / unknown].

Is this change possible for this document? If so, please explain the procedure and how we can identify the document that replaces the original invoice. If not, please confirm this and any other possible solutions.
Thank you,
[name]

Accountant handoff note

Record the actual request status and the relationship between original and new documents.

Original invoice: [number and date]
Requested change: [existing and requested details; type of change]
Profile updated on: [date / not yet updated]
Request sent on: [date / not yet sent]
Request reference: [number or link]
Latest supplier reply: [date and short summary]
Status: [awaiting reply / more information needed / declined / supplier issued a new document]
Original and new documents attached: [file names and relationship according to the supplier]
Still to resolve: [next step and who will take it]

Do not rewrite the original PDF to make it look like a corrected document from the supplier. Keep the original file, support reply and any newly issued document. For the new document, note which original invoice it replaces according to the supplier.
Update the note after the reply: the supplier issued a replacement, declined the request or asked for more information. Do not mark a sent request as a completed correction. Your accountant then receives the original document and a clear account of what remains unresolved; agree the accounting and tax assessment separately with them.